Paralegal II

The Legal Department of JPMorgan Chase & Co provides legal services and advice to the Firm globally. Legal is responsible for, among other things

  • managing actual and potential litigation and enforcement matters, including internal reviews and investigations related to such matters
  • advising on products and services, including contract negotiation and documentation
  • advising on offering and marketing documents and new business initiatives
  • managing dispute resolution
  • interpreting existing laws, rules and regulations, and advising on changes thereto
  • advising on advocacy in connection with contemplated and proposed laws, rules and regulations, and
  • providing legal advice to the Board of Directors, the business and functions.

The Consumer and Community Banking Regulatory, Operations & Controls Legal Team (ROC) was established within the JPMC Legal Department to provide legal support to various JPMC Consumer and Community Banking (CCB) lines of business (LOBs). The Collections Litigation Legal Group (CLLG), a division within ROC, is seeking a paralegal to work with CLLG attorneys who support the Auto Finance, Card Services, and Business Banking LOBs with its collections litigation matters and sworn documents practices. The position will focus on Card Services matters, with involvement in all CLLG-supported LOBs. A successful candidate is a self-starter who requires little supervision, has the ability to handle competing time demands, and has excellent written and oral communication skills.

The position will be located in Tempe, Arizona.

Responsibilities include:

  • Reviewing, identifying, analyzing, and escalating issues raised in collections litigation matters across numerous U.S. states
  • Monitoring and supporting the execution of litigation strategies
  • Tracking escalations and ensuring resolutions are provided
  • Drafting correspondence to internal and external parties
  • Contributing to the oversight of the contents and execution of sworn documents filed in collections litigation matters
  • Liaising with outside collections litigation counsel
  • Providing support to special projects across the Firm’s lines of business
  • Performing legal research on a variety of issues relating to collections litigation and bankruptcy


  • 3+ years of paralegal experience with a law firm or equivalent experience with an in-house legal department, preferably in the financial services industry
  • Working knowledge of legal research platforms (Westlaw preferred)
  • Strong PC skills (knowledge of MS Word, Outlook, Excel, PowerPoint)
  • Excellent organizational skills
  • Team player who can collaborate with the Legal and operations groups
  • Tact and good judgment in handling confidential information
  • Ability to interact effectively and professionally at all levels, including with senior management
  • Unwavering sense of honesty and ethics
  • Ability to prepare MIS reports and presentations as necessary

Preferred Skills:

  • Knowledge of court procedures in at least on state jurisdiction
  • Familiarity with FDCPA, TCPA, SCRA, UDAAP, FCRA and related debt collections laws
  • Experience with proofs of claim (bankruptcy and probate)
  • Knowledge of collaboration tools like SharePointJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

Job Overview
  • Year of Experience
  • Job ID
Job Location

Subscribe to get daily Job alerts

You have successfully subscribed.

There was an error while trying to send your request. Please try again.

Legal Jobs in USA will use the information you provide on this form to be in touch with you and to provide updates and marketing.